All-inclusive Cloud IT Support
Clouditforce confronts your IT challenges, so you don’t have to.
Are your employees facing difficulties on their workstations? Are your websites not behaving as they should? Is your production software getting errors?
We will help you to a care-free sleep.
Our engineers stand ready to overcome your IT problems.
Personal Problem-Solver
You receive an exclusive engineer who will solve the IT and software difficulties you encounter.
Communication is instant via a dedicated telephone line or by email.
Instant Remote Support
Our lightweight open source remote support software enables seamless support for your workstations.
We can solve your problem without you having to lift a finger.
Problem? Solution!
You can rest care-free as, behind the scenes, our team works together to solve even the trickiest challenges.
Our engineers have experience at world’s biggest tech firms and expertise in all business sectors.
How it works
Example case 1
One of your employees report that they are not receiving emails on their Outlook as they should, another has their Excel not responding and they can’t access the printer.
Example case 2
Your website is not working properly, your clients report that they are getting errors when using your website, some pages suddenly don’t look right or the whole website is down.
Example case 3
You receive a notification that your website needs to be PCI DSS compliant and that you have to complete a compliance test in order to avoid extremely unpleasant and costly consequences.
Solution
Simply call or email the engineer you are assigned and tell him about the issue. With your permission, he/she will solve the issue seamlessly using our secure remote support software.
Remote Support Software
The lightweight software we use is open source and it enables your exclusive engineer to seamlessly connect to your computer(s) and solve your problems for you without any effort from you or your employees. For peace of mind, you can disable the service with just one click and enable it back only when you need our help. You are in control at all times
Reliable
We will never try to access your workstations without your permission.
Transparent
You are notified when your engineer is solving a problem for you on your station.
Secure
We use all reasonable security measures to safeguard your assets. For this reason, the RSS cannot access other computers on the network or locked screens.